may can be delusional. But when I step into certain stores I expect to at least be acknowledged. In fact even walking into Wal-Mart gets me a hello from their staff.
So when I walked in to Leon’s, a furniture store, and no one said hello I was a little surprised. I was even more taken back when I spent 30 minutes walking around sitting on various couches and no one offered any assistance. It felt a little off. The store was not overly busy. I did see available sales people standing around.
I’ve been into various competitors and have always been offered help. I can barely get in the door at The Brick without one salesperson at least saying hello how can I help you.
Now I am on the fence. Do I want to give my hard-earned money to a store that treated me with
minimal no customer service?